Additional projects in monday.com

The product hardly offered users with support other than tickets opening – which not only provided poor experience for users, but also created a huge workload for CS, who had to manually answer each ticket. Tasked with providing a solution, I led the product development and design of monday.com’s Help Center.

Features in the Videos:
- Permission Center Task Force 
- Forms View Feature from ideation to development

 

Help-Center
Help-center-screens

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